If you have been in business for any length of time you know that customer service is perhaps the most important aspect of commerce. Learn how you can use Internet technology in creative ways to help provide your customers with the best service on the planet and outshine your competitors. What Exactly IS Customer Service, […]
The process of selecting a web design vendor is much like that of hiring a new employee. You can’t afford to take shortcuts or just assume they are qualified to do the work. You need to ask probing questions, get references and make sure they have the skill set and follow-through to get the job […]
Too many people think of their website as an expense instead of an investment because they don’t understand the important role it plays in their marketing program. In this article we will show how a site can be an investment or an expense and how to make sure it’s working for you in the most […]
World Wide Web, Blog, Twitter, Web 2.0, E-Commerce, Web Browser, Instant Messaging, SEO… The list of technical jargon surrounding the Internet and its many applications seems endless and — to some — overwhelming. The good news is that it doesn’t have to be. Whether we like it or not, the Internet is here to stay, […]